privacy policy
At Arzen Reiki, your privacy is deeply respected. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website or use our Reiki and wellness services. By interacting with Arzen Reiki online or in person, you agree to the practices described below.
1. What Information We Collect
Personal Information
We collect personal details when you:
Book a session
Subscribe to our newsletter
Fill out contact forms
Communicate with us directly
This may include:
Your name
Email address
Phone number
Mailing address (if needed)
Health-related information (as it relates to Reiki or energy work)
Payment details (handled securely through third-party processors)
Non-Personal Information
When you browse our website, we may automatically collect:
Your IP address
Browser type and device information
Pages visited and time spent
Referral sources
General usage data for analytics and site improvement
2. How We Use Your Information
We use your information to:
Deliver Reiki and wellness services tailored to you
Confirm appointments and process payments
Communicate about sessions, changes, or updates
Share occasional newsletters or promotions (only if you’ve opted in)
Improve your website experience and our service offerings
Meet legal or regulatory requirements
3. How We Protect Your Information
We prioritize your privacy and use the following security measures:
Secure, encrypted servers
Limited access to personal data
Trusted third-party platforms with their own security protocols
Ongoing review of our data protection practices
While we take strong precautions, please understand that no online transmission is completely secure.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tools to enhance your experience. Cookies help us:
Analyze website traffic
Save your preferences for future visits
Provide a smoother, more personalized browsing experience
You can manage or disable cookies through your browser settings.
5. When We Share Your Information
We never sell or rent your personal data.
We may share your information only with:
Trusted third-party providers (e.g., payment processors, booking systems, or email platforms) strictly for service delivery
Legal authorities if required by law
Business transitions (e.g., a future merger or transfer of ownership), with your consent
6. Data Retention
We keep your information only as long as necessary to fulfill the purposes outlined here or as legally required. When no longer needed, we securely delete or anonymize your data.
7. Your Rights
As a client in Alberta, you have rights regarding your personal information:
Access – View the personal data we hold about you
Correction – Request updates to any inaccurate details
Deletion – Ask for your data to be erased (unless we’re legally required to keep it)
Unsubscribe – Opt out of promotional emails anytime using the link in the message or by contacting us
8. Third-Party Links
Our website may include links to other sites. We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before sharing personal information.
9. Children’s Privacy
Our services are intended for individuals aged 16 and older. We do not knowingly collect information from children. If we become aware of such data collection, we will delete the information promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with an updated “Effective Date.” Please check this page occasionally to stay informed about how we protect your information.
11. Governing Law
This policy is governed by the laws of Alberta, Canada. Any disputes will be resolved under the jurisdiction of Alberta’s courts.
12. Contact
For any questions about these Terms and Conditions, please reach out to us via email or through the contact form on our Website.