terms and conditions
1. Acceptance of Terms
By accessing or using the Arzen Reiki website (the "Website") or booking any services, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use the Website or services.
2. Intellectual Property
All content on this Website—including text, images, graphics, audio clips, and logos—is the intellectual property of Arzen Reiki or its content creators and is protected under copyright and trademark law. Use of this content without written permission is strictly prohibited.
3. Services Offered
Arzen Reiki provides Reiki energy healing, intuitive guidance, and spiritual wellness services. Participation in these offerings is subject to the following terms:
3.1 Client Responsibility & Experience
(a) Participation: Results depend on your openness, personal energy, and circumstances. Arzen Reiki cannot guarantee specific outcomes and encourages you to approach each session with an open heart and mind.
(b) Unique Results: Every individual’s experience is different. Outcomes will vary from person to person.
(c) No Refunds: All purchases for services, sessions, or packages are final and non-refundable.
3.2 Liability
(a) Assumption of Risk: By engaging in services, you accept that results may vary. Arzen Reiki is not liable for dissatisfaction with the perceived effectiveness of any session.
(b) No Guarantees: We do not make any guarantees or warranties—explicit or implied—regarding the results of sessions.
(c) Waiver of Liability: You release Arzen Reiki and its practitioners from any claims or liability related to your participation in services.
3.3 Not a Substitute for Medical Advice
(a) Reiki and energy work are complementary practices and do not replace medical, psychological, or professional advice. Please consult your healthcare provider for any medical concerns.
(b) Arzen Reiki is not responsible for decisions made based on session content or guidance provided during services.
4. Code of Conduct
(a) All clients must behave respectfully toward practitioners and others.
(b) Discrimination or harassment of any kind will not be tolerated.
(c) Clients must follow all session guidelines and applicable laws.
5. Ownership of Materials
All session content and materials remain the sole property of Arzen Reiki. You may not reproduce or distribute session content without prior written consent.
6. Payments, Cancellations, and Scheduling
(a) Payment: Full payment is required prior to your session. Accepted methods include [insert applicable methods, e.g., eTransfer, credit/debit].
(b) Cancellations: Appointments must be cancelled with at least 24 hours' notice. Late cancellations may incur a fee.
(c) Schedule Changes: Arzen Reiki reserves the right to modify service times or offerings, with timely notice provided to clients.
7. Legal Compliance
Clients are responsible for complying with all local and national laws and regulations while using our services.
8. Privacy
(a) Please refer to our Privacy Policy for how we collect, store, and use your personal information.
(b) While we take appropriate steps to protect your data, no online platform is 100% secure.
9. Dispute Resolution
Any disputes will be addressed through good-faith discussion, followed by mediation or arbitration if necessary.
10. Termination of Access
Arzen Reiki reserves the right to discontinue service to any client for any reason, including violation of these Terms.
11. Changes to Terms
These Terms may be updated from time to time. Continued use of our Website or services indicates your acceptance of any revised terms.
12. Governing Law
These Terms are governed by the laws of Alberta, Canada. All disputes will be resolved in the courts of Calgary, Alberta.
13. Health and Safety
You agree to disclose any medical or health conditions that may affect your participation in a session. If you are pregnant, injured, or have a serious medical condition, please consult your physician first. Arzen Reiki reserves the right to refuse service if deemed necessary for your safety.
14. Emergencies and Health Concerns
In case of emergency or serious health concern, services will be paused, and appropriate steps taken. Clients are responsible for seeking medical advice when necessary.
15. Third-Party Services
Arzen Reiki may recommend third-party products or services. We are not responsible for their quality or performance, and all purchases are made at your discretion.
16. Force Majeure
We are not liable for delays or service interruptions due to causes beyond our control (e.g., natural disasters, pandemics, government actions, etc.).
17. Severability
If any part of these Terms is found to be unenforceable, the rest of the Terms shall remain valid and enforceable.
18. Indemnification
You agree to indemnify and hold harmless Arzen Reiki and its practitioners from any claims, costs, or liabilities arising from your use of our services.
19. Testimonials & Feedback
By providing testimonials or feedback, you grant permission for Arzen Reiki to use them for marketing purposes. Any identifying information will be treated with respect and confidentiality, in line with our Privacy Policy.
20. Disclaimer
Reiki and energy healing are not medical treatments. They are supportive, complementary wellness services. Arzen Reiki and its practitioners are not responsible for any adverse effects experienced during or after participation.
21. Contact
For any questions about these Terms and Conditions, please reach out to us via email or through the contact form on our Website.